Problems with spam filter

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   Hi Guys,
We've just discovered that a little known spam filter in our support system was incorrectly picking up some messages as spam. Since the spam filter deletes messages after 7 days, I can't really say how long this issue has been going on, but if you have not received a response from us after 48 hours, please send a private message to me on this forum and I will get back to you as soon as possible with a status update.

More information about this issue can be found on our blog. Apologies for any inconvience this has caused to you.

Cheers,
- Rowan.

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Rowan Members Profile Find Members Posts Moderator Group Joined: 10 Jan 09 Status: Offline Points: 398	Post Options Post Reply Quote Rowan Report Post Thanks(0) Quote Reply Topic: Problems with spam filter Posted: 28 Aug 09 at 3:26AM
	Hi Guys, We've just discovered that a little known spam filter in our support system was incorrectly picking up some messages as spam. Since the spam filter deletes messages after 7 days, I can't really say how long this issue has been going on, but if you have not received a response from us after 48 hours, please send a private message to me on this forum and I will get back to you as soon as possible with a status update. More information about this issue can be found on our blog. Apologies for any inconvience this has caused to you. Cheers, - Rowan.