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Unchecked Checkbox disappears after flattening

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jscupstid View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote jscupstid Quote  Post ReplyReply Direct Link To This Post Topic: Unchecked Checkbox disappears after flattening
    Posted: 05 Oct 10 at 8:09PM

Something that has recently started happing with our PDF documents is after flattenting the form fields that are unchecked checkboxes, they disappear.  Why?  We would like for the small empty boxes to still appear on the form.

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Rowan View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Rowan Quote  Post ReplyReply Direct Link To This Post Posted: 20 Oct 10 at 1:56PM
Did this recently start happening you started processing different types of PDF files or started using a different version of Quick PDF Library?

If you could upload some examples of PDF files that show the unchecked checkboxes after flattening and some that do, we'll take a look and see what's going on.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote jscupstid Quote  Post ReplyReply Direct Link To This Post Posted: 20 Oct 10 at 3:28PM
We figured out the problem.  It had to do with the transparency on the checkbox controls in the PDF document.  Everything is working GREAT!
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Post Options Post Options   Thanks (0) Thanks(0)   Quote jscupstid Quote  Post ReplyReply Direct Link To This Post Posted: 20 Oct 10 at 3:44PM
I was mistaken.  The real solution had to do with the way the PDF forms were being created.  The forms are first created in MS Word.  These documents are what we have to submit for approval.  Once approved, the typesetter was setting the font color on all checkboxes in the Word document to white (basically making them hidden).  The document was then converted to PDF and form fields were added over the top of the hidden checkboxes.  Upon flattenting the PDF document, the white checkboxes (maybe...sure seems like) were being placed over the formfield checkboxes.  Once we figured out to delete the checkboxes from the Word document before converting to PDF, the problem went away.  For some reason, the Word checkbox does not convert to a formfield as required according to our typesetter.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Rowan Quote  Post ReplyReply Direct Link To This Post Posted: 21 Oct 10 at 10:52AM
Thanks for letting us know how you resolved this issue, sounds like it could have been tricky to troubleshoot!
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