I need help - I can help - Unchecked Checkbox disappears after flattening

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Unchecked Checkbox disappears after flattening

Printed From: Debenu Quick PDF Library - PDF SDK Community Forum
Category: For Users of the Library
Forum Name: I need help - I can help
Forum Description: Problems and solutions while programming with the Debenu Quick PDF Library and Debenu PDF Viewer SDK
URL: http://www.quickpdf.org/forum/forum_posts.asp?TID=1591
Printed Date: 06 May 25 at 12:16PM
Software Version: Web Wiz Forums 11.01 - http://www.webwizforums.com

Topic: Unchecked Checkbox disappears after flattening

Posted By: jscupstid
Subject: Unchecked Checkbox disappears after flattening
Date Posted: 05 Oct 10 at 8:09PM

Something that has recently started happing with our PDF documents is after flattenting the form fields that are unchecked checkboxes, they disappear. Why? We would like for the small empty boxes to still appear on the form.

Replies:

Posted By: Rowan
Date Posted: 20 Oct 10 at 1:56PM

Did this recently start happening you started processing different types of PDF files or started using a different version of Quick PDF Library?

If you could upload some examples of PDF files that show the unchecked checkboxes after flattening and some that do, we'll take a look and see what's going on.

Posted By: jscupstid
Date Posted: 20 Oct 10 at 3:28PM

We figured out the problem. It had to do with the transparency on the checkbox controls in the PDF document. Everything is working GREAT!

Posted By: jscupstid
Date Posted: 20 Oct 10 at 3:44PM

I was mistaken. The real solution had to do with the way the PDF forms were being created. The forms are first created in MS Word. These documents are what we have to submit for approval. Once approved, the typesetter was setting the font color on all checkboxes in the Word document to white (basically making them hidden). The document was then converted to PDF and form fields were added over the top of the hidden checkboxes. Upon flattenting the PDF document, the white checkboxes (maybe...sure seems like) were being placed over the formfield checkboxes. Once we figured out to delete the checkboxes from the Word document before converting to PDF, the problem went away. For some reason, the Word checkbox does not convert to a formfield as required according to our typesetter.

Posted By: Rowan
Date Posted: 21 Oct 10 at 10:52AM

Thanks for letting us know how you resolved this issue, sounds like it could have been tricky to troubleshoot!