QuickPDF issue and some questions

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   Hi. 

I'm currently using FOXIT QUICK PDF LIBRARY Version 18.11.1.0 (Windows, 32 Bit DLL Version) and I get an invalid memory access while calling DPLRenderDocumentToFile(). In a previous version I've had no issues with that function. I also get a weird 0 byte file during every crash in teh app directory using strange filenames (random characters from all over the world). I'm really sure that I provide a valid Unicode filename to the library.

This is my call (PureBasic):
CallFunction(PDFLIB.i, "DPLRenderDocumentToFile", globalDPLInstance.i, DPI.i, StartPage.i, EndPage.i, OutType.i, @ImageFile.s)

So I tried to get help from Foxit (I bought the licence in 2020) but I found no working support email address. I do not even find the version on their homepage as the library seems to be version 16? But I'm on 18? How come?

Do you have information about if I can get a newer version than 18.11.1.0 (maybe the function DPLRenderDocumentToFile() was fixed)?

Do you know where I can get help from the developers?

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kukulkan Members Profile Find Members Posts Team Player Joined: 02 Mar 06 Location: Germany Status: Offline Points: 20	Post Options Post Reply Quote kukulkan Report Post Thanks(0) Quote Reply Topic: QuickPDF issue and some questions Posted: 02 Feb 23 at 11:58AM
	Hi. I'm currently using FOXIT QUICK PDF LIBRARY Version 18.11.1.0 (Windows, 32 Bit DLL Version) and I get an invalid memory access while calling DPLRenderDocumentToFile(). In a previous version I've had no issues with that function. I also get a weird 0 byte file during every crash in teh app directory using strange filenames (random characters from all over the world). I'm really sure that I provide a valid Unicode filename to the library. This is my call (PureBasic): CallFunction(PDFLIB.i, "DPLRenderDocumentToFile", globalDPLInstance.i, DPI.i, StartPage.i, EndPage.i, OutType.i, @ImageFile.s) So I tried to get help from Foxit (I bought the licence in 2020) but I found no working support email address. I do not even find the version on their homepage as the library seems to be version 16? But I'm on 18? How come? Do you have information about if I can get a newer version than 18.11.1.0 (maybe the function DPLRenderDocumentToFile() was fixed)? Do you know where I can get help from the developers?

Ingo Members Profile Find Members Posts Moderator Group Joined: 29 Oct 05 Status: Offline Points: 3527	Post Options Post Reply Quote Ingo Report Post Thanks(0) Quote Reply Posted: 12 Feb 23 at 4:54PM
	Hi :) 18.22 is the last version you could bought in the past. Now there's nothing to buy anymore. Perhaps somebody here wants to sell his 18.22 to you... Help from other developers you can get here and you yourself can give help here as well. If you think that unicode isn't the problem regarding your issue: Are there only few pdf-files raising the described problems? Are the files restricted (write protected) or is there a user password set?
	Cheers, Ingo