I need help - I can help - Is there any support for Quick PDF?

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Is there any support for Quick PDF?

Printed From: Debenu Quick PDF Library - PDF SDK Community Forum
Category: For Users of the Library
Forum Name: I need help - I can help
Forum Description: Problems and solutions while programming with the Debenu Quick PDF Library and Debenu PDF Viewer SDK
URL: http://www.quickpdf.org/forum/forum_posts.asp?TID=1608
Printed Date: 06 May 25 at 2:37PM
Software Version: Web Wiz Forums 11.01 - http://www.webwizforums.com

Topic: Is there any support for Quick PDF?

Posted By: Mike4ql
Subject: Is there any support for Quick PDF?
Date Posted: 19 Oct 10 at 6:57AM

I posted a message to this forum almost a week ago and at the same time reported a bug for what looks like a serious flaw in text extraction. So far there has been no response to either.

I notice other messages in this forum have produced no response for a week or so.

Is there a problem at Quick PDF (Debenu) or some holday we don't know about?

Replies:

Posted By: Wheeley
Date Posted: 19 Oct 10 at 8:51PM

This is a user to user forum. So some people may know what your issue is and others may not. People respond here when they have time. If you need faster response try submitting a support ticket on their main support page. But before doing that I would suggest using the search feature for the forum and see if your question has already been answered before.

Wheeley

Posted By: Rowan
Date Posted: 20 Oct 10 at 1:03PM

Hi Mike4ql,

As Wheeley mentioned this is a user-to-user forum and while Debenu employees do occasionally respond to stuff on here, the place to get direct support is through our http://www.quickpdflibrary.com/support/support-query.php - contact form .

Side note -- Ingo is the primary expert Quick PDF user who is most present on this forum, but unfortunately he is in hospital at the moment with a broken leg after a bike accident, so things have been a bit quiet the past couple of weeks. I'll go through the forums now and respond to unanswered questions to keep things ticking along.

And with regards to the health of Debenu, we've just acquired the number #1 PDF news and resource site, Planet PDF ( http://www.planetpdf.com - www.planetpdf.com ), so we're doing pretty well. :-)

Cheers,

- Rowan.