PDF to TIFF - Wingding font conversion problem

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   I have a PDF document that contains characters 111, 253, 161 and 164 from the Windows Wingding font (see chart below).

These characters represent some radio buttons and checkboxes.

When I convert this PDF document to TIFF (or any other format) using the RenderDocumentToFile API, those characters are not converted properly.

For example the unchecked radio button (161) gets converted to one of the clock character (193).

The checked radio button (164) gets converted to the left arrow character (219).

The unchecked checkbox (111) seem to get converted properly.

The checked checkbox (253) seem to get converted to a character similar to character (128).

I am currently using DebenuPDFLibraryDLL0913.dll.

Can you please investigate this bug and let me know if there is a quick fix.

I have the actual PDF file available, but I cannot find a way to attach this PDF file to my post. Can you please tell how I can send you this PDF so that you can investigate this problem.

Note: When looking at the properties of the PDF document, I can see that the Wingdings font is included in the PDF file.

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michelw Members Profile Find Members Posts Beginner Joined: 22 Jul 15 Location: Canada Status: Offline Points: 8	Post Options Post Reply Quote michelw Report Post Thanks(0) Quote Reply Topic: PDF to TIFF - Wingding font conversion problem Posted: 22 Jul 15 at 5:39PM
	I have a PDF document that contains characters 111, 253, 161 and 164 from the Windows Wingding font (see chart below). These characters represent some radio buttons and checkboxes. When I convert this PDF document to TIFF (or any other format) using the RenderDocumentToFile API, those characters are not converted properly. For example the unchecked radio button (161) gets converted to one of the clock character (193). The checked radio button (164) gets converted to the left arrow character (219). The unchecked checkbox (111) seem to get converted properly. The checked checkbox (253) seem to get converted to a character similar to character (128). I am currently using DebenuPDFLibraryDLL0913.dll. Can you please investigate this bug and let me know if there is a quick fix. I have the actual PDF file available, but I cannot find a way to attach this PDF file to my post. Can you please tell how I can send you this PDF so that you can investigate this problem. Note: When looking at the properties of the PDF document, I can see that the Wingdings font is included in the PDF file.

michelw Members Profile Find Members Posts Beginner Joined: 22 Jul 15 Location: Canada Status: Offline Points: 8	Post Options Post Reply Quote michelw Report Post Thanks(1) Quote Reply Posted: 10 Aug 15 at 3:15PM
	I have found a solution to fix this. Basically, we just need to tell QuickPDF to use the Macroman encoding for the 'Wingdings' font. We can do this by calling SetFontEncoding(1) for the 'Wingdings' font.